At FaithWorks Financial, your privacy and trust are very important to us. This policy explains how we collect, use, and protect your personal information, and what choices you have about your data. If you ever have a question, please contact us at:
FaithWorks Financial
1025 Gateway Blvd, Suite 303-124
Boynton Beach, FL 33426
Phone: 561-232-3760
Email: [insert email address]
1. Information We Collect
We collect information in a few ways, such as:
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Information you provide directly, like your name, phone number, address, or financial details when filling out forms or speaking with us.
- Credit information from consumer reporting agencies, always with your express permission.
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Information about your debts, including account balances, payment history, and creditors.
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Website activity, such as cookies and browsing behavior (more below).
2. How We Use Your Information
We use your information to:
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Help evaluate your debt situation, budget and financial goals
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Refer you to trusted service providers who can assist you
- Communicate with you about available services
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Comply with state and federal laws
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Improve our services and website
3. How We Use AI
To better serve you, we use an AI-powered chat assistant on our website. This tool may help you by:
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Answering common questions
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Guiding you through our service options
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Scheduling appointments or gathering basic information
- Using logic-based training to recommend potential debt solutions
The AI system may collect and temporarily process any information you enter during the conversation, such as your name, email, or details about your debt situation. This information is handled with care and in line with our security and privacy practices.
If you prefer to speak with a real person at any time, you can request that in the chat or contact us directly.
4. Who We Share Your Information With
We may share your information with:
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Trusted referral partners (see Section 4 below)
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Technology and service providers who help us operate our business
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Government agencies, if required by law
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Third-party advertising platforms (for example, Google) to show you relevant ads based on your browsing activity
We do not sell your personal information for money. However, under California law, sharing your data with partners for marketing or lead referral may be considered a “sale” or “share.” See Section 6 below for your opt-out rights.
5. Our Service Providers
FaithWorks Financial may refer you to one of our trusted service providers for debt relief and related services. We may receive compensation if you choose to enroll with one of them. We only refer you to organizations we believe in and who meet our standards for ethical, faith-aligned service. These relationships help us offer you a wide range of solutions — at no additional cost to you.
We currently work with the following organizations:
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DebtWave Credit Counseling
- Trinity Credit Counseling
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National Legal Center
- Consolidated Credit
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Elevate Financial
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Beyond Finance
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SuperMoney
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SoloSuit
Though our privacy policy is updated regularly, this may not represent an exhaustive list of all companies within our network, and we are regularly growing our network of debt relief service providers.
6. Your Choices and Rights
You have the right to:
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Access the personal information we have about you
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Correct any inaccurate information on file
- Delete your information, in some cases
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Opt out of marketing or data sharing
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Withdraw your consent to our use of your data
- Decline to use the AI assistant and speak with a real person
To exercise any of these rights, just call or email us. We’ll respond promptly and respectfully.
7. Cookies and Online Tracking
We and our advertising partners (like Google) use cookies and similar technologies to improve your experience and show you relevant ads based on your visits to our site.
If you prefer, you can opt out of personalized ads from Google by visiting the Google Ads opt-out page. You can also adjust your browser settings to manage or block cookies.
8. Your California Privacy Rights (CCPA/CPRA)
If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
You have the right to:
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Know what personal information we collect and how we use it
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Request a copy of your data
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Ask us to delete your information (with some exceptions)
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Opt out of the sale or sharing of your information
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Limit the use of sensitive personal data
To exercise these rights, you can:
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Email: info@faithworksfinancial.org
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Call: 561-232-3760
We will not discriminate against you for exercising your rights.
9. Telephone Consumer Protection Act (TCPA) Consent
By providing your phone number and clicking “Submit” or any similar button, you provide your express written consent to be contacted by or on behalf of FaithWorks Financial, its agents, affiliates, service providers, and service providers, including but not limited to the companies referenced in section 5 “Our Service Providers”, at the phone number you provided.
This contact may include:
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Autodialed or prerecorded calls
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Text messages (SMS/MMS)
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Live calls from our representatives
Message and data rates may apply. Consent is not required to purchase any goods or services. You may opt out at any time by replying “STOP” to any text message, or by contacting us directly.
10. Keeping Your Information Secure
We take security seriously and use a variety of safeguards to protect your personal data. Access to your information is limited to authorized team members who need it to do their jobs. We also encourage you to protect your own data by avoiding sharing sensitive information through unsecure networks and methods.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make any significant changes, we’ll let you know through our website or by email.
12. Contact Us
If you have questions about this policy or how we handle your information, please reach out. We’re happy to help.
FaithWorks Financial
1025 Gateway Blvd, Suite 303-124
Boynton Beach, FL 33426
Phone: 561-232-3760
Email: info@faithworksfinancial.org