At FaithWorks Financial, we are committed to providing the highest level of security and privacy regarding the collection and use of your personal information. If you have any questions about this privacy statement or the practices of this site, please send us an email.
Collection / Use of Personal Information: Our collection of your personal information is designed to protect access to your Accounts and to assist us in providing you with the products and services you want and need. All personal information collected and stored by us, or on our behalf, is used for specific business purposes to protect and administer your Account and transactions, to comply with state and federal banking regulations, and to help us better understand your financial needs in order to design or improve our products and services. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying the personnel who may have accessed and in any way modified – for example, updated or added to – your personal information. The personal information we collect about you comes from the following sources: Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents or applications; information about your transactions, such as your account balances with your creditors, payment histories, account activity, and all other information that may be contained in your credit card statements or other reports relating to your debt; and, information we receive from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports or other communications, and other information relating to your payment histories, creditworthiness, annual income, or ability to satisfy your obligations.
Maintenance of Accurate Information: It is in the best interest of both you and us to maintain accurate records concerning your personal information. For this reason, we allow you to update your personal information for your FaithWorks Financial account at anytime by emailing or by otherwise contacting FaithWorks Financial customer service. You may update your personal information with FaithWorks Financial by contacting your Client Services Representative.
Limited Access to Personal Information: We limit access to your personal information to only those personnel with a business reason for knowing such information. We also educate all personnel about the importance of confidentiality and customer privacy. In addition, individual user names and passwords are used by approved personnel to access your personal information, providing audit trails to further safeguard the privacy of your personnel information. You can help to maintain the security of your online transactions by not sharing your personal information or password with anyone. Remember, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Third-Party Disclosure Restrictions: We follow strict privacy procedures in regard to protecting your personal information. In addition, we require all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a transaction you have authorized or if the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.). We reserve the right to, and will, sell or transfer your personal information to third parties for any purpose in our sole discretion, including but not limited to data and debt-service processors (such as “Persolvo Data Systems”) who will attempt top match your enrolled debts with collection agencies or creditors to make the settlement process more efficient. We prohibit the sale or transfer of personal information to non-affiliated entities for their use without giving you the opportunity to opt-out. We may disclose such information in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. We may also share your information with service providers that perform business operations for us, companies that act on our behalf to market our services, or others only as permitted or required by law, such as to protect against fraud or in response to a subpoena. We may also share or transfer our information in the event we transfer or sell your account or our business assets to another provider. By carrying out those services, we may disclose your information, as we see fit and as permitted by law, to your creditors, credit card companies, collection agencies, banks, and other entities and individuals specifically necessary to effect, administer and perform our services.
Such consent may be withdrawn by calling the telephone number provided below or may be done in writing/email and sent to our customer service department at the following physical address or email address:
1035 Gateway Blvd, Suite 201-124
Boynton Beach, FL 33426
This Policy applies to current and former consumer customers. If you have any questions, please contact FaithWorks Financial, 561-232-3760.